PTPN has the highest quality standards for therapists in the
rehabilitation industry. Our members must meet credentialing
requirements that exceed those of other networks and state licensing
requirements. Our credentialing standards surpass those required
by the National Committee for Quality Assurance (NCQA) for physicians
in managed care plans.
- PTPN
members must have all relevant licenses, Medicare certification
and must meet continuing education requirements to stay
current in their profession, whether or not state licensure
requires such ongoing education.
Therapist performance is reviewed regularly to ensure that
each continues to conform to PTPN’s strict membership
criteria. PTPN member offices are surveyed on-site to guarantee
that professional standards for use of equipment, safety,
efficiency, quality, and staff courtesy are in compliance
with guidelines. All offices are revisited and re-credentialed
at least once every 2.5 years.
- PTPN
wrote the standards for quality —and set the benchmarks—for
others in the rehabilitation community. In addition to creating
standards for practice, PTPN created documentation standards
that were later used as a model for the American Physical
Therapy Association’s documentation criteria. These
documentation and treatment standards are continually being
updated to keep pace with the changing health care environment
through PTPN’s peer review and quality assurance process.
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- Our
executives are actively involved in professional organizations
and societies, in which they have participated in policy-making
decisions on quality standards for private practitioners.
PTPN's credentialing program has passed every on-site audit
by health care organizations with compliance scores in the
high 90’s (out of 100).
- PTPN
surpasses community standards and state regulations in its
enforcement of strict ratios of clinical support staff to
therapists: no more than a 2:1 ratio of aides and assistants
to licensed therapists for patient-related tasks. This means
that utilization will not be increased by having patients
treated by an aide when a licensed therapist should treat
them.
- PTPN
also places limitations on how many patients per hour may
be seen by treatment teams (therapists alone or in combination
with support personnel), further upholding measures of quality
for which there are no state mandates.
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